Daily Or Weekly Email Summarizing Quarantined Items
The CRV Spam Firewall will send you a daily or
weekly notice listing items that it has quarantined. The list will not include
emails that are blocked. Items are blocked when they are known to be spam.
The items in this list will most likely be spam but received a lower score in the spam rankings and could
be from someone you wish to receive mail.
The following will provide you with some insight into the summary and the actions that can be taken to deal with spam.
Your Personalized Quarantine Report Email will Look as follows:
Double-clicking where it says "click here" will log you into the CRV Spam Firewall and present you with the list of messages it has caught.
Conversely, if you start clicking on the links to the right of individual messages, many users have been taken to a login screen and have to log in each time they click on a link. This is why we recommend just going to the very bottom of the e-mail and double-clicking the link that says "To view your entire quarantine inbox or manage your preferences, click here."
Your Quarantine InBox
Once you successfully log into the CRV Spam Firewall you will get a list of messages that it has captured.
If you just want to delete ALL the messages shown, click the checkbox to the LEFT of the word DATE and it will put a checkmark next to all messages shown here. Then click on the Delete button. Please note, once you delete messages, we can't get them back, so don't ask us to un-delete things you have accidentally thrown away.
If you want some and not others, then you can individually checkmark only the ones you want and click "Deliver."
If you wish to white list (always accept messages from) a sender, put a checkmark next to that message and click "White list."
You can also click on an action without checking the box next to the date. Check the box next to the date when you want to take the same action on more than one message at a time.
